Two people ask for the same flexibility. One receives an immediate yes. The other is told it would set a bad precedent.
There may be a good reason for the difference. If the reason stays invisible, people are left to guess.
Fairness does not always mean making identical decisions. Circumstances can differ. It does mean using clear criteria, examining your own assumptions, and explaining what you can about the decision.
People may still disagree with the outcome. They should be able to understand how you reached it.
Could you explain the standard behind your most recent decision?
