You solve one problem and accidentally create two new ones.
A new approval process improves oversight but delays every purchase. A new communication requirement keeps people informed but fills their inboxes. A new policy prevents one mistake but makes ordinary work unnecessarily difficult.
This is the Law of Unintended Consequences:
Actions often create results we did not expect.
Decisions do not operate in isolation. They change incentives, workloads, relationships, and behavior elsewhere in the system.
That does not mean leaders should avoid action.
It means the first result is rarely the only result.
Before fixing the leak, it may be worth checking where all that redirected water is going.
Roberto Zamora, Jr., Ph.D.